Refund policy

Cancellation & Refund Policy

LEGAL NAME: VIMAL NETS
TRADE NAME: VENETZ

Cancellation

• Cancellation is only allowed before the product is dispatched.

• If accepted, the request will be processed within 2 business days.

Refund Policy

• Refunds will be initiated post product inspection.

• Refunds may take 7–10 business days to reflect in your account based on your bank’s policy.

Non-Refundable Items

• Customized mosquito nets: Made to order, hence non-refundable and non-cancellable once placed.